Sustainable maintenance for maximum productivity
We are setting new standards with the WITTENSTEIN service concept. We are there for you, starting with the initial idea and continuing throughout the entire life cycle of your application.
Use our Service Portal to easily register returns
The WITTENSTEIN Service Portal supports you from installation and commissioning to repair or replacement of your products. You can use the service portal to quickly and easily process returns for inspection and repair as well as replacement part requests online.
You will also find the latest product information, technical data, tutorial videos, documentation, firmware updates, and contact details for your contact persons.
Access via serial number
Sustainability in the context of the circular economy – ReX Services
With our ReX-Services—from RePair to ReUse and ReFurbish to ReManufacture and ReCycle—you can ensure that your products retain their value in the long term. Together, we develop sustainable maintenance concepts that prevent unplanned downtime and increase your productivity.
In addition to traditional repairs, we offer customized services such as intelligent gearbox monitoring – for example, through smart services such as Health Index or utilization radar.
ReUse: Reuse – using products beyond their initial phase of use
ReManufacture: Remanufacture – restoring products to the condition of a new product.
ReCover: (Thermal) recycling
Direct ReUse: Reuse – Reusing functional products after their initial use.
Check condition, avoid downtime
Take advantage of our condition monitoring inspections to obtain a detailed assessment of the condition of your drives.
Based on this, we can create a customized maintenance concept for your application.
Possible components:
- Basic inspection of technical parameters
- Lubricant analyses for condition assessment
- Measurements of tooth flanks and profile line
- Bearing assessment
- Microscopic examinations
- Analysis of the sealing system
- Vibration measurements
- Measurement of tilt play and stiffness
- Synchronization measurements and measurement of idle torque
- Analysis and consultation on connecting elements
Your advantages:
- Increased machine uptime
- Increased productivity
- Prevention of unplanned downtime
- Minimization of repair and maintenance costs
cymex® statistics
To ensure our product quality and further development, we record all returns, including findings and operating time. With the help of our cymex® statistics software, we evaluate this data, monitor the reliability of our products, and continuously adapt them to new requirements.
Your advantages:
- Product-specific reliability calculations (MTBF)
- Customer-specific evaluations and derivation of optimization measures
- Verification of drive design
This is how we ensure the sustainable use of your mechatronic drive components and guarantee long-term reliable system operation with high availability.
Contact us
Do you need assistance with service or maintenance?
Our team is here to provide you with personalized, solution-oriented support.